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Recovering from Mistakes

Everyone makes mistakes. It's what you do after a mistake that really matters. Here's what you need to do:

  • Admit that a mistake was made.
  • Take steps to set things right.

Honestly discussing with the community what happened and how to make sure it does not happen again is the only way to proceed if you want to have a successful open-source project. Doing the right thing will give your community a reason to trust you more in the future. Being defensive, refusing to admit there is a problem, and refusing to fix things are just further mistakes that will alienate potential users and contributors and erode their trust in you.



Innovation Happens Elsewhere
Ron Goldman & Richard P. Gabriel
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